Privacy Policy

When you use our website, we may collect the following information:

Personal Information You Provide

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order history
• Payment information (processed securely via third-party providers)
• Any information you provide when contacting us

Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referring websites
• Cookies and tracking data

We collect and use your information to:

• Process and fulfil your orders
• Communicate with you about your order or enquiry
• Provide customer support
• Send marketing emails (if you have opted in)
• Improve our website, services, and customer experience
• Prevent fraud and maintain website security
• Meet our legal obligations

All payments are processed securely through trusted third-party payment providers such as Shopify Payments, Visa, Mastercard, Afterpay, Klarna, and other secure gateways.

OF HERS does not store your full credit card details.

If you subscribe to our mailing list, we may send you emails about new arrivals, launches, events, and special offers.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at hello@ofhers.co.nz

We use cookies and similar technologies to:

• Improve your browsing experience
• Remember your preferences
• Analyse website traffic and performance
• Deliver relevant advertising

You can adjust your browser settings to refuse cookies, but some parts of our website may not function correctly as a result.

We only share your information when necessary and with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping and courier providers
• Website hosting and technology partners (e.g. Shopify)
• Marketing and email service providers
• Analytics providers

These partners are only permitted to use your information to provide services to OF HERS.

We may also share information if required by law.

Some of our service providers may store or process data outside New Zealand. When this occurs, we take reasonable steps to ensure your information is protected in accordance with New Zealand privacy laws.

We take reasonable technical and organisational precautions to safeguard your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure.

Under the New Zealand Privacy Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction of your personal information

To do so, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be published on this page.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

OF HERS Limited
📧 hello@ofhers.co.nz
New Zealand